Contact Our Australian Support Team

Need help with your gaming experience? Reach out to our Australian support team for questions or assistance.

Email Support

General inquiries and gaming support

support@kimberleygold.com

Phone Support

Free throughout Australia

1-800-AUSPLAY

(1-800-287-7529)

Australian Headquarters

KimberleyGold.com Entertainment Pty Ltd
Level 25, 525 Collins Street
Melbourne, VIC 3000
Australia

Support Hours
Monday - Friday:9:00 AM - 9:00 PM AEST
Saturday:10:00 AM - 6:00 PM AEST
Sunday:12:00 PM - 6:00 PM AEST

*All times are Australian Eastern Standard Time (AEST)

Send Us a Message

Fill out the form below and we'll get back to you within 24 hours during business hours.

Privacy Notice: Your personal information is protected under Australia's Privacy Act 1988. We only use your contact details to respond to your inquiry and do not share them with third parties.

Frequently Asked Questions

Is KimberleyGold.com really free to play?

Yes! Our gaming platform is completely free. No real money is involved and no real prizes can be won. All games are for entertainment purposes only.

Do I need to be in Australia to play?

Our service is designed for Australian residents, but players from other countries can access our games. However, you must be 18+ and comply with your local laws.

How do I create an account?

Simply click "Join the Fun" on any game and follow the registration process. You'll need a valid email address and must confirm you're 18 or older.

What if I need help with responsible gaming?

Visit our responsible gaming page for resources and support options. You can also contact us directly for self-exclusion options or other assistance.